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Category: Operations

You thought you understood disruption

by Tom LarsenMay 28, 2020 Design, Making Choices, Marketing, Operations, Organization, Planning, Sales 0

In the past, disruption in business terms was when a new entrant to an existing market was doing some aspect radically different. Airbnb was a new kind of lodging (instead of hotels/motels). Uber was a new kind of transportation option (instead of taxis/busses). Blockbuster and Netflix in their own ways were new ways to get […]

Are You Holding Yourself Accountable?

by Tom LarsenFeb 19, 2020 Making Choices, Operations, Planning, Product Development 0

No one would dream of waiting until the day before the wedding to plan and invite the guests. Yet, we know from our own experience that millions of people wait until Christmas Eve to shop for Christmas day.

Cannabis from the Consumer POV

by Tom LarsenMar 20, 2019 Operations, Planning, Sales 0

Recently I’ve been studying the cannabis industry from the consumer point of view. With decades behind me owning and managing consumer product brands, I was curious to see how

Make it simple

by Tom LarsenJul 19, 2017 Marketing, Operations, Planning, Product Development, Sales 0

How good a job you have done making your processes simple for your people or your customers is determined not by how wonderful you think it looks from the inside. The quality of the simplicity is determined by the ease with which the user can get done what they need to get done for them to progress.

Who is your Customer?

by Tom LarsenJun 21, 2017 Marketing, Operations, Organization, Sales 0

Making a great product is the minimum standard to be in business. Many founders and creators think that is the entire goal of the business. They are correct that this is the top priority. But,

Speed vs Accuracy

by Tom LarsenMay 3, 2017 Making Choices, Operations, Organization, Planning 0

Would you prefer a fast meal or a well prepared meal? You have choices just as the restaurant has choices and builds its business around what it actually is willing to commit to perform. Doing your best work is about making it great. Being fast is about putting something out there quickly.

Congruent

by Tom LarsenApr 5, 2017 Making Choices, Operations, Organization 0

Take congruence a step further; what if congruent was a theme, not a specific habit. What if you look at your life or your business practices and determine if they are creating a congruent message?

Let go a little

by Tom LarsenMar 22, 2017 Making Choices, Operations, Organization 0

Your business is your bird. Your goal is for your birds to be healthy, productive and self-sufficient. How tightly you are holding your bird is how deeply you are involved in every little thing happening in your business. Your challenge

The Bolt-On Syndrome

by Tom LarsenMar 8, 2017 Operations, Organization, Planning 0

A problem arises when those bolt-ons, or patched in code, become permanent creating future inefficiencies that cost your company time and money to work around indefinitely or go in and repair. That’s the debt part.

The Bolt-on Syndrome

by Tom LarsenNov 9, 2016 Making Choices, Operations, Organization, Planning 0

Have you ever been in a house where the rooms just didn’t make sense? Often times that’s because the now big house was once a cute little 1 bedroom, 1 bath and has been expanded over the years to 3 or 4 bedrooms with multiple baths. Two bedrooms have a doorway together or there is […]